The concept of the research on changes in human resource management in a process-oriented organization
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Wyższa Szkoła Biznesu - National-Louis University in Nowy Sącz
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The article presents the concept of research on changes taking place
in human resource management in an organization adopting process
orientation. The movement from the functional to the process organization
calls for reformulation of organizational roles, including those connected
with the personnel function. The research on changes covers three areas of
human resource management: institutional, process and instrumental ones.
To identify changes in the human resource management sphere the author
used the the Process and Enterprise Maturity Model (PEMM) by M.Hammer.
PEMM covers five key factors in process maturity and four factors developing
organizational abilities for process management. The reengineering creator's
long-time experience in analyzing processes has become the foundation and
justification for identification of change areas in human resources management
in a process-oriented organization
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Business and non-profit organizations facing increased competition and growing customers’ demands. Ed. by A. Nalepka, A. Ujwary-Gil. Nowy Sącz : WSB-NLU, cop. 2011. - S. 39-55
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