Lessons Learned System as a tool of Managing Organisational Knowledge: the Case of Military Organisations

Jabłoński, Jarosław; Lis, Andrzej

Lessons Learned System as a tool of Managing Organisational Knowledge: the Case of Military Organisations

Pliki

Jabłoński Jarosław i in., Lessons Learned System as a tool of Managing Organisational Knowledge....pdf (499.63 KB)

Data

2012

Autorzy

Jabłoński, Jarosław

Lis, Andrzej

Wydawca

Wyższa Szkoła Biznesu - National-Louis University in Nowy Sącz

Abstrakt

The aim of this paper is to analyse the Lessons Learned systems applied by military organisations as the tools of organisational learning and managing organisational knowledge. Firstly, the concept of learning from experience has been discussed from the perspective of military organisations. Then, applying the NATO model, the elements of Lessons Learned capabilities have been enumerated and studied. The case study combines observations, lessons and best practices identified in NATO, the U.S. Army and the Polish Armed Forces. The contents of the paper are based on the outcomes of the critical analysis of military documents, the literature survey, the observation method and the unstructured interviews with experts.

Słowa kluczowe

Information and Knowledge Management, organisational learning, experiential learning, Lessons Learned capability, Lessons Learned process, NATO Joint Analysis and Lessons Learned Centre, U.S. Center for Army Lessons Learned, Polish Armed Forces Doctrine and Training Centre

Cytowanie

Business and Non-Profit Organizations Facing Increase Competition and Growing Customers' Demands. Ed. by A. Nalepka, A. Ujwary-Gil. Nowy Sącz : WSB-NLU, cop. 2012. – S. 163-186