New Public Management as a Response to Expectations of the Society Towards the Civil Service
Ładowanie...
Data
2014
Autorzy
Tytuł czasopisma
ISSN czasopisma
Tytuł tomu
Wydawca
Wyższa Szkoła Biznesu - National-Louis University in Nowy Sącz
Abstrakt
The high dynamics and complexity of the changes in the environment are
making it necessary to implement continuous changes in different areas of the
activity of modern organizations. Changes also occur in the functioning of the
civil service and, according to the concept of New Public Management, they
concern the implementation of management methods and techniques used in the
private sector. An important factor determining the changes implemented are
the expectations of the society. The article presents an implementation of the
concept of New Public Management aimed at increasing social expectations
as exemplified by the Strategy of Human Resources Management of the Civil
Service and other internal documents.
Opis
Słowa kluczowe
civil service, customer orientation, New Public Management, Human Resource Management
Cytowanie
Business and Non-Profit Organizations Facing Increased Competition and Growing Customers' Demands. Ed. by A. Nalepka, A. Ujwary-Gil. Nowy Sącz : WSB-NLU, cop. 2014. – S. 157-168