Flak, OlafHoffmann-Burdzińska, Kinga2019-03-042019-03-042016Business and non-profit organizations facing increased competition and growing customers' demands : volume 15 : proceedings of the 15th Conference: MMC Brainville, Nowy Sącz, Poland, 20-21 June 2016. Ed. by A. Nalepka, A. Ujwary-Gil. Nowy Sącz : WSB-NLU ; Nowy Targ : Foundation for the Dissemination of Knowledge and Science “Cognitione”, 2016. - S. 119-138978-83-65196-34-7http://hdl.handle.net/11199/10487The main aim of the paper is to present the results of the experiment on the impact of management tools for the process of planning. It includes the theoretical foundations on the work of a manager using organizational techniques with the use of management tools to solve an organizational problem. Presented theoretical foundations are an introduction to test hypotheses which were verified with quantitative and qualitative data of an experiment in conjunction with non-participant observation. Analysis of these data enabled the authors to claim that the characteristics of managerial tools affect both the course of the organizational techniques, as well as the content of the solutions for the organizational problem.enopen accessAttribution-NonCommercial-NoDerivs 3.0 Polandproject planningmanagerial toolmanagement techniquesystem of organizational termsbookPart