Ujwary-Gil, AnnaRoss, ŁukaszKubiś, Agata2013-07-162013-07-162012Business and Non-Profit Organizations Facing Increase Competition and Growing Customers' Demands. Ed. by A. Nalepka, A. Ujwary-Gil. Nowy Sącz : WSB-NLU, cop. 2012. – S. 197-220978-83-88421-80-8http://hdl.handle.net/11199/406This article is a case study of a company operating in the MTM (Made to Measure) industry. The main issue of this manuscript is the evaluation and analysis of a company's intellectual capital in three main areas: human capital, structural and relational capital. The starting point was the analysis of the external environment, its opportunities and threats in relation to the identification of the strategic goals of the company. Against the background of these considerations, key business processes and desired business success of a company that contribute to the achievement of defined strategic objectives were identified. The article used the ICS (Intellectual Capital Statement) method without going into too much detail in defining this method in order to limit the size of the manuscript. For a more detailed description of the ICS method readers should refer to the article [Ujwary-Gil 2012].enUznanie autorstwa-Użycie niekomercyjne-Bez utworów zależnych 3.0 Polskaintellectual capitalhuman capitalstructural capitalrelational capitalIntellectual Capital Statementmade to measurecase studybookPart