(Nowy Sacz School of Business – National-Louis University, 2014) Milton, Nicholas J.
Data collected through an online survey and through a number of detailed company
assessments throw light on the relative strengths and weaknesses of different elements
of Knowledge Management (KM) frameworks as applied globally. The online survey -
a quick self-administered test, shows the strongest elements within the framework to
be Technology and Behaviors and Culture. The weakest elements are KM Governance
and KM Roles. The assessment - a detailed diagnostic process based on in-depth
interviews, shows the strongest elements within the framework to be Technology
and the Discussion of Knowledge. The weakest elements are KM Governance and KM
Roles. a comparison of the results from the two sources is reassuringly close. More
data may allow a more detailed analysis. Preliminary results suggest that national
culture may influence the development of Knowledge Management Frameworks, with
a correlation between strong Individuality and weak KM Governance and Roles.